We are continuing to monitor the situation. Here is a summary of the impact of the outage:
Unaffected services: - Visit Public Trust Center - Knowledge Base Managment - Documents Download - Trust Center Editor - Linking Documents - Trust Center Updates - Account members can view private content but cannot download content
Affected services: - Downloading, viewing and uploading documents - AIQA - Analytics Dashboards (Explo) - Preview mode is down - Questionnaire upload and download - Custom icons, favicon - Account pages can be slow to load - Clickwrap NDA
Posted Jun 12, 2025 - 12:26 PDT
Update
We are continuing to monitor the situation. Here is a summary of the impact of the outage:
Unaffected services: - Visit Public Trust Center - Knowledge Base Managment - Documents Download - Trust Center Editor - Linking Documents - Trust Center Updates - Account members can view private content but cannot download content
Affected services: - Downloading, viewing and uploading documents - AIQA - Analytics Dashboards (Explo) - Preview mode is down - Questionnaire upload and download - Custom icons, favicon - Account pages can be slow to load - Clickwrap NDA
Posted Jun 12, 2025 - 12:24 PDT
Update
We are experiencing this issue due to the multi-regional GCP outage. Check their status page here:
This incident affected: Core Infrastructure (Google Cloud Platform Google Cloud Storage, Google Cloud Platform Google Cloud Datastore), Third Party Integrations (Dashboards (Explo)), and SafeBase.